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	<title>iterativelearning &#187; UX</title>
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	<description>Random reflections on teaching, tech, and instructional design</description>
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	<itunes:summary>Random reflections on teaching, tech, and instructional design</itunes:summary>
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		<title>small UX issue</title>
		<link>http://iterativelearning.org/iterativeblog/2008/08/11/small-ux-issue/</link>
		<comments>http://iterativelearning.org/iterativeblog/2008/08/11/small-ux-issue/#comments</comments>
		<pubDate>Mon, 11 Aug 2008 23:49:41 +0000</pubDate>
		<dc:creator>Phil T</dc:creator>
				<category><![CDATA[Usability]]></category>
		<category><![CDATA[Starbucks]]></category>
		<category><![CDATA[UX]]></category>

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		<description><![CDATA[On the road at a conference and in the conference hotel is a Starbucks. Because this is a large conference (thousands of attendees), the queue for coffee can be pretty long. After a long wait, I finally arrive at the cash register and as I hand the cashier my Starbucks card, she informs me that [...]]]></description>
			<content:encoded><![CDATA[<p>On the road at a conference and in the conference hotel is a Starbucks. Because this is a large conference (thousands of attendees), the queue for coffee can be pretty long.</p>
<p>After a long wait, I finally arrive at the cash register and as I hand the cashier my Starbucks card, she informs me that they don&#8217;t take them. When I ask her why, she explains that this particular hotel owns Starbucks and so presumably, they&#8217;ve opted out of this system. From a User Experience standpoint, it would be nice if they had a sign of some sort that alerted the customer. What if the customer is out of cash and would rather not charge just one coffee drink? Not a big deal, but one that could enhance the user experience a bit.</p>
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